At City Heart Care nursing home & care centre, we are committed to providing exceptional care and a nurturing environment for our residents. Our compassionate nurses and caregivers go above and beyond every day to ensure the well-being and comfort of those in our care.
It is important to remember we're all human, and perfection isn't always attainable. Caregiving demands dedication and empathy, and we wholeheartedly appreciate your understanding in this journey. If you ever come across areas where we can improve or if there are aspects that didn't meet your expectations, please share your feedback directly with us. Your input matters greatly, as we take all feedback seriously and use it to refine and elevate the care we provide.
If we have touched your heart, please take a few moments to leave a 5-stars review on Google. By sharing your positive experiences, you can help more individuals seeking exceptional care to make a more informed decision. We appreciate your time and recognition of our service.
My husband felt very happy when he checked in on the first day. He liked the environment very much. The house was clean and the kitchen was very spacious. The boss was very kind and friendly, and the nurses were very attentive to cleaning my husband's wounds. The staff were also very friendly and took care of my husband. The food provided was very satisfying and made us feel like we were living in a big family. My husband and I would like to sincerely thank the owner, the nurse, his caregivers, the drivers, and the staff for making me and my family happy even though we only stayed here for just two weeks. My husband spent his last wonderful time. Thank you! - Ms Tan A.N.
Special thanks for Mr Yeo and House 11 staffs.
I wanted to take a moment to express my deepest gratitude to each and every one of you for the exceptional care and support you provided to my dear mother during her time at your nursing home. Your dedication and compassion have left a lasting impression on our family, and we are truly grateful for everything you have done.
The care that was given to my mother was truly exemplary, and I cannot thank the caregivers enough for the kindness, patience, and genuine love they showed her. Their tireless efforts to ensure her comfort and well-being did not go unnoticed, and we found solace in knowing that she was in such capable and caring hands.
I would also like to extend a special thank you to Mr. Yeo for his unwavering support and understanding during this difficult time. His genuine concern for our family and his commitment to providing the best possible care for my mother did not go unnoticed, and we are truly grateful for his leadership and compassion.
During this challenging period, the staff's dedication and Mr. Yeo's support provided us with a sense of comfort and reassurance, knowing that my mother was receiving the highest standard of care in a nurturing and supportive environment.
While it pains us to say goodbye to my dear mother, we take comfort in knowing that she was surrounded by such a remarkable team of individuals who gave her the utmost care and attention. Your continued support, empathy, and professionalism have touched our hearts and made a difficult time more bearable.
We will always hold a special place in our hearts for the nursing home and its staff, and we will forever be grateful for the love and care that was given to my mother.
With deepest appreciation. - Mr Wong PS
I cannot express enough gratitude for the exceptional care and compassion my family received at City Heart Care the moment we walked through their doors, it was evident that this facility is truly dedicated to providing the best possible care for its residents.
The staff at City Heart Care are like an extended family. They treated my dad with the utmost respect, kindness, and patience. It was clear that they not only have the necessary skills and expertise but also genuinely care about the well-being of each resident.
The facilities are clean, well-maintained, and designed with residents' comfort and safety in mind. The rooms are spacious, and there are plenty of common areas for socializing and activities. City Heart Care also offers a wide range of engaging activities and therapy programs to keep residents mentally and physically active. - Ms Doreen Lim
My father is currently staying at the home. Before deciding on one, my family and I visited and compared over 15 homes in JB and City Heart Care truly stands out. Their cleanliness is remarkable and consistent, the dedication of their team is evident. Experience with the home, caregiver and nurses has been great thus far. We received regular updates on my father’s condition. Highly recommended. - Mr Tan TC
My family has never regretted our choice in putting my brother under the care of City Heart nursing home in JB. After visiting so many well recommended nursing homes in JB, we had finally decided on this as the first impression it gave us was the best! Clean and nice family setting environment. Honestly, my brother is happy with his stay at this nursing home. Not only the boss, Mr Yeo is kind and nice, he is also blessed to be supported by a committed Operations team led by Abi. They never fail to update any important matters to my family especially pertaining to my brother's health (high fever, flu, urine infection, etc...). Also not forgetting the nurses and caregivers who are responsible and dedicated. Till today, I am still grateful to them for taking good care of my brother who had bedsore since he was admitted to this nursing home. It took over one year for him to completely recover his bedsore. This centre will be my choice of recommendation to my family and friends who need help and support. Thank you very much to everyone at City Heart nursing home. Keep up the good work!👍 - Ms Sherry Tan
My mom is staying at City Heart Care since September 2022. Excellent care from this establishment from caregivers, nurses, drivers, F&B, physiotherapist and right up to the Boss. Cleanliness of this home itself is a plus plus point. Food variety and quality is very good. Meticulous layout of individual residences medication are done professionally. Highly recommended. - Mr Henry W.C
My father had a 3 weeks stay in cityheart; the environment is very clean & Mr Yeo, the owner is very accommodating to our needs. The nurses like Nisha has been attentive & fast turnaround time for my father’s medical condition.
The prices is very reasonable in comparison to other nursing home.
Thumbs up! - Ms Daphne Ng
Nice Ambience and well kept Nursing Home. 6 beds in a private bungalow environment. - Ms KT Lim
My mom is currently living in this nursing home. The place is a nice and clean too. The boss is chinese and kind-hearted person too. I could tell that from the way patients sees him when he was bringing us around for show round. - Ms Valerie Lim
Want to know more? We love our customers, so feel free to contact us. We will ask a few questions, assess the residents' needs and recommend a service plan for you to decide.
Whatsapp enquiry hours 8.00 am to 4.00 pm.
17, Jalan Paya Manis, Taman Johor, 81200 Johor Bahru, Johor, Malaysia
Tel: +6016-771 7199 (Preferred) Office: +607 - 234 8899 Email: firstname.lastname@example.org 4mins to Hospital Permai 5mins to Paradigm Mall 7mins to Kempas Medical Centre 12mins to Hospital Sultanah Aminah 18mins to Hospital Sultan Ismail
08:00 am – 06:00 pm
* Open everyday