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I was suggested by my Chinese friend of this place as I was looking for a place for my mom who fell down and undergone and operation.

1st 2 months were really hard time for my mom and me as she need to depend to someone's help alot to do her needs. I would say the nursers and caretaker really keep me away from many worries as they really take good care of my mom very well until she slowly got better from bedridden to able to walk with support.

I really feel glad and thankful to all of them to make all possible for my mom get back to her normal routine.

The environment and surrounding always clean and bright. All are attentive and thy have all other services (transport for checkup with 1 helper) that's made easy for those who r working to shorten their arrangement.

Lastly,thanks alot. - Uma Dewi

I would like to express my sincere gratitude and thanks to the caregivers for taking good care of my mother during her stay.

I am also very grateful for Angela, the physical therapist who took care of my mother. Her patience and attentiveness brought my mother comfort. - Jamie Tai

Outstanding Care and Compassion at City Heart Care Center

We are incredibly thankful for the exceptional care my father received during his stay at City Heart Care Center. From the very beginning, the staff went above and beyond to make sure he was comfortable and well taken care of. Their professionalism, attention to detail, and genuine compassion stood out immediately.

The facility itself is clean, welcoming, and thoughtfully designed to ensure residents feel safe and at home. My father’s room was always kept in pristine condition, and the communal areas were pleasant spaces where he could engage with others or enjoy some quiet time.

What truly impressed us was the level of care provided. The nursing staff were not only skilled and attentive but also incredibly kind. They made sure my father received his medications on time, and any health concerns were addressed swiftly. We were regularly updated on his health and progress, which gave us immense peace of mind.

The caregivers at City Heart Care Center showed genuine compassion, treating my father with the utmost respect and dignity. They took the time to build personal connections with him, making his stay more enjoyable and helping him feel like part of the community. The daily activities they organized were well-thought-out, and he often spoke about how much he enjoyed them.

Another highlight was the food. My father had specific dietary needs, and the team ensured that his meals were both nutritious and enjoyable, something he truly appreciated.

In every way, City Heart Care Center surpassed our expectations. The staff’s dedication to providing high-quality, personalized care made a significant difference in my father’s well-being. - DevKumar

I am incredibly grateful for the exceptional care my loved one received at City Heart Care Nursing Home and Care Centre. From the moment we first toured the facility, we were impressed by the welcoming atmosphere and the professionalism of the owner and staff.

The caregivers are compassionate, attentive, and always go above and beyond to ensure the residents are comfortable and well taken care of. The nursing staff is highly skilled and responsive, consistently providing thorough medical care and keeping us informed about our loved one’s health and progress.

The facilities are clean, modern, and beautifully maintained. The rooms are spacious and cozy, and the common areas provide a variety of activities that keep the residents engaged and entertained. The dining options are excellent, offering nutritious and delicious meals that cater to different dietary needs.

We have peace of mind knowing our loved one is in such a supportive and nurturing environment. City Heart Care Nursing Home and Care Centre truly feels like a home away from home. I highly recommend it to anyone seeking quality care for their family members. - Cheng Ling

Finding the right care for my father after his stroke was a journey filled with hope and challenges. Our first experience in a facility in Kulim, Kedah, didn't meet our expectations, which left us searching for a place that could offer the care and support my father needed. This search led us to City Heart Care in Johor Bahru after a long 12-hour journey, hopeful for a new beginning.

Right away, City Heart Care felt different. The staff greeted us with warmth and showed a genuine interest in my father's well-being. He was given a spacious room with air conditioning and a TV, making his stay comfortable and homely.

What really made City Heart Care stand out was their approach to health and recovery. They offered physiotherapy with parallel walking bars, which greatly helped my father's mobility. The food was another highlight, freshly prepared and truly tasty, with favorites like fish, chicken, and vegetables that my father always looked forward to.

Ms. Abi, the operational manager, and Mr. Yeo, the owner, have created an environment that feels more like a community than a care facility. Their dedication to the residents is clear in every aspect of the care provided.

The van service for medical appointments was a game-changer for us. It eased so much of our stress, knowing that my father could get to his appointments safely and comfortably, especially considering his mobility challenges.

I am deeply thankful to Ms. Abi, Mr. Yeoh, and the whole team at City Heart Care. Their commitment has significantly improved my father's quality of life and given us peace of mind.

Moving from Kulim to Johor Bahru was a big step, but finding City Heart Care made it worth it. It's a place where care, compassion, and community come together to support recovery and well-being. For anyone looking for a place that treats your loved ones like family, City Heart Care is truly a home away from home. - Mike

I am grateful to City Heart Care nursing home for their excellent services. My brother Edward Howe was well taken care of during his stay there.

The home was very well maintained, comfortable and clean. Even the male nurses took care of their appearances and attires. They were very patient with their residents and treated them like family.

Thank you for your love and care. - Eileen Howe

我先生第一天入住的的时候就觉得非常开心非常喜欢这个环境房子干净厨房又很宽大老板待人非常亲切友和 护士非常细心清洗我先生的伤口还有员工们也非常的友善照顾我的先生还有提供的食物也吃得非常满足让我们感觉就好像住在一个大家庭里我和我先生衷心的感谢老板护士和他的照顾者司机员工们虽然只是入住短短两个星期但是却让我和我丈夫渡过他的最后一段美好的时光.感恩！

My husband felt very happy when he checked in on the first day. He liked the environment very much. The house was clean and the kitchen was very spacious. The boss was very kind and friendly, and the nurses were very attentive to cleaning my husband's wounds. The staff were also very friendly and took care of my husband. The food provided was very satisfying and made us feel like we were living in a big family. My husband and I would like to sincerely thank the owner, the nurse, his caregivers, the drivers, and the staff for making me and my family happy even though we only stayed here for just two weeks. My husband spent his last wonderful time. Thank you! - Ms Tan A.N.

Special thanks for Mr Yeo and House 11 staffs.

I wanted to take a moment to express my deepest gratitude to each and every one of you for the exceptional care and support you provided to my dear mother during her time at your nursing home. Your dedication and compassion have left a lasting impression on our family, and we are truly grateful for everything you have done.

The care that was given to my mother was truly exemplary, and I cannot thank the caregivers enough for the kindness, patience, and genuine love they showed her. Their tireless efforts to ensure her comfort and well-being did not go unnoticed, and we found solace in knowing that she was in such capable and caring hands.

I would also like to extend a special thank you to Mr. Yeo for his unwavering support and understanding during this difficult time. His genuine concern for our family and his commitment to providing the best possible care for my mother did not go unnoticed, and we are truly grateful for his leadership and compassion.

During this challenging period, the staff's dedication and Mr. Yeo's support provided us with a sense of comfort and reassurance, knowing that my mother was receiving the highest standard of care in a nurturing and supportive environment.

While it pains us to say goodbye to my dear mother, we take comfort in knowing that she was surrounded by such a remarkable team of individuals who gave her the utmost care and attention. Your continued support, empathy, and professionalism have touched our hearts and made a difficult time more bearable.

We will always hold a special place in our hearts for the nursing home and its staff, and we will forever be grateful for the love and care that was given to my mother.

With deepest appreciation. - Mr Wong PS

I cannot express enough gratitude for the exceptional care and compassion my family received at City Heart Care the moment we walked through their doors, it was evident that this facility is truly dedicated to providing the best possible care for its residents.
The staff at City Heart Care are like an extended family. They treated my dad with the utmost respect, kindness, and patience. It was clear that they not only have the necessary skills and expertise but also genuinely care about the well-being of each resident.
The facilities are clean, well-maintained, and designed with residents' comfort and safety in mind. The rooms are spacious, and there are plenty of common areas for socializing and activities. City Heart Care also offers a wide range of engaging activities and therapy programs to keep residents mentally and physically active. - Ms Doreen Lim

My father is currently staying at the home. Before deciding on one, my family and I visited and compared over 15 homes in JB and City Heart Care truly stands out. Their cleanliness is remarkable and consistent, the dedication of their team is evident. Experience with the home, caregiver and nurses has been great thus far. We received regular updates on my father’s condition. Highly recommended. - Mr Tan TC

My family has never regretted our choice in putting my brother under the care of City Heart nursing home in JB. After visiting so many well recommended nursing homes in JB, we had finally decided on this as the first impression it gave us was the best! Clean and nice family setting environment. Honestly, my brother is happy with his stay at this nursing home. Not only the boss, Mr Yeo is kind and nice, he is also blessed to be supported by a committed Operations team led by Abi. They never fail to update any important matters to my family especially pertaining to my brother's health (high fever, flu, urine infection, etc...). Also not forgetting the nurses and caregivers who are responsible and dedicated.  Till today, I am still grateful to them for taking good care of my brother who had bedsore since he was admitted to this nursing home. It took over one year for him to completely recover his bedsore. This centre will be my choice of recommendation to my family and friends who need help and support. Thank you very much to everyone at City Heart nursing home. Keep up the good work!👍 - Ms Sherry Tan

My mom is staying at City Heart Care since September 2022. Excellent care from this establishment from caregivers, nurses, drivers, F&B, physiotherapist and right up to the Boss. Cleanliness of this home itself is a plus plus point. Food variety and quality is very good. Meticulous layout of individual residences medication are done professionally. Highly recommended. - Mr Henry W.C